Standard Warranty Policy
Computer Case:
Metal Case portion - DOA only, on first visual inspection when case received. Credit or replacement of a new one is applied for the defective case.Warranty covers only case is in unused condition with factory defects (such as dents, scratches, paint frauds cause by the factory). Damages due to shipping & handling also covered under the standard warranty.

Any used metal case will not qualify for any warranty. Scratches and damages incur by end-user installation, misuse, or mishandling is not cover under standard warranty and will be shipped back a the cost of customer.

Wire harness & electrical - 1 (one) year replacement warranty with new or repaired parts.
Power Supply:
DOA - Credit, or Replace with brand new power supply.

Electronical parts - 1 (one) year replacement warranty with a repaired power supply. Warranty period of 1(one) year start with the first purchase date, any replacement power supply automatically carry an additional 30 days warranty outside the standard 1(one) year warranty.
RMA Procedure:
Please Download the RMA Request Form [ RMA PDF Form ] OR [ RMA Excel Form ]

Complete the RMA request form, fax the RMA request form to (800)580-8606

Attn: RMA Department

We then will issue you an RMA number for you.

To ship RMA to us, please accompany with appropriate paper work(include invoice), and clearly mark the RMA number outside shipping box.

To check RMA status Please e-mail to RMA@athenatech.us

Or Call our RMA Department at (909) 922-0098 ex. 300